Working with people who have complex presentations can be challenging. By adopting a whole person perspective throughout your assessment and management and facilitating a positive therapeutic alliance via excellent patient-centred communication, positive outcomes can be achieved, and it can be a really rewarding experience for you as a therapist. Using case scenarios, this webinar will explore the practical application of verbal and non-verbal communication skills to enhance your confidence and enjoyment of working with people with complex presentations. You’ll have the opportunity to reflect on your current practices, and perhaps tweak them a little bit, while exploring a range of communication strategies.
Hayley Thomson, MACP, is an experienced physiotherapist and research support professional with a robust background in clinical and academic settings. Currently, she holds part-time roles as a Senior Physiotherapist with both Physiologic and Allsports Physiotherapy, where she has been providing expert care in Robina and Parkwood, Queensland, respectively, for several years. She also contributes to Research Support at Healthia Limited Australia. Her extensive experience includes over seven years at the Gold Coast Hospital and Health Service, where she served as a Senior Physiotherapist in the Neurosurgical and Orthopaedic Screening Service. Hayley also gained valuable research experience as a Research Assistant at Griffith University. Hayley holds a Doctor of Philosophy (PhD) in Physiotherapy from the University of Sydney, obtained in 2023, and a Master of Medical Research from Griffith University, completed in 2019. Her academic qualifications and diverse clinical experience make her a highly qualified professional dedicated to advancing physiotherapy and healthcare research.
1.0 Hour
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