Managing Complex Workers' Compensation Claims Within Queensland

A great presentation for both new graduates and experienced clinicians alike, this live lecture is aimed at improving understanding of managing complex workers’ compensation claims, specifically within the Queensland context. Delivered at both a WorkCover Queensland and physiotherapist level, this lecture will provide insights into WorkCover and a complex case study.

Presenters

Thomas McMillan, FACP, is a Specialist Musculoskeletal Physiotherapist with clinical, governance and management roles across the healthcare spectrum. He is the Executive Director of the Physio Plus Group which provides multidisciplinary allied health services in private practices, private hospitals, disability, aged care, industry and elite sport in two Australian states. He is also the President of the Australian College of Physiotherapists, Member WorkCover Queensland Medical Allied Health Panel, and is an Adjunct Associate Professor at James Cook University's College of Healthcare Sciences. He has previously sat on the Board of the Mackay Hospital and Health Service and the Council of the National Rural Health Alliance. Tom is also a previous Clinical Lead for the Australian Digital Health Agency.

Matthew Bannan is a registered physiotherapist and has over 18 years' experience at WorkCover providing exceptional customer experience and delivering successful outcomes for workers and employers through best practice claims and injury management principles. He leads a team with a collective purpose of creating trusted stakeholder engagement and partnership activities across WorkCover's ecosystem including First Nations communities, medical, hospital and allied health providers.

Host

Occupation Health and Musculoskeletal National Groups

Date of Live Event

12/11/2025

CPD Hours

1.0 hour

Important Enrolment Information

Please note the following conditions regarding course enrolment and access:

• Enrolment Duration: Your enrolment is valid for 12 months from the date of purchase, unless the course reaches its retirement date earlier.
• Course Availability: This course will be available for enrolment until 12/11/26. After this date, you will have 6 months to complete the course. The course will be retired on 12/5/27, after which the course will no longer be accessible.

Please note: The content of this Lecture on Demand (LOD) was captured via a recording of a live lecture at the APA premises. Due to the nature of the event and the recording method, this LOD may not have captured some of the questions/comments from live audience. Your purchase of this module indicates your acceptance of this.