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2023 eTalk #10 - Avoiding biases when working with people with a disability

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As a physiotherapist how can you avoid biases when working with people with disability?

If you have ever found providing physiotherapy services challenging when working with people with disabilities, this eTalk may help you to identify unconscious biases in your practice, give insights into what people with disability think and their experience of working with physiotherapists and what they know works best for them.

This eTalk consists of two interviews with people living with a disability sharing valuable insights on what they want and value when working with a physiotherapist.

Client interview 1 – Nathan. A 27 year old man with Cerebral Palsy, who works full time, plays wheelchair AFL, wheelchair basketball.

Client interview 2 – Gavin. A 54 year old man with Cerebral Palsy who lives in Melbourne in supported accommodation. Gavin gets around in a powered wheelchair. Gavin shares his valuable insights and experiences working with physiotherapists over his lifetime.



Jess Kuek, APAM is a physiotherapist passionate about working with people with disability and their families.

Jess has extensive experience working in Victoria and regional NSW for government funded disability services working with in comprehensive multidisciplinary teams (before NDIS rolled out) visiting children and adults in their homes, schools and community settings.

Other experience is teaching undergraduate physiotherapy students at universities (Charles Sturt University and Monash University), supervising student placements (international interdisciplinary student placement in Vietnam 2015- 2017), working at specialist schools in Victoria with students with complex medical and physical disability, as well as Royal Children's Hospital in Melbourne.

Most recently working in Victorian hospital specialist clinic outpatient teams (Young Adults Transition Service) YATS teams at Royal Melbourne Hospital and Monash Health working with specialist Multidisciplinary teams (Rehab Consultant, OT, SP, Nursing, Rehab Engineers, AHAs and Physiotherapy) to meet needs of young adults transitioning from paediatric care to Adult systems and services.

Jess is currently the director of her own company and provides physiotherapy services to both children and adults with disability, as well as working at Back on Track Physiotherapy (private physiotherapy practice operating in Albury, Corowa, Howlong and surrounding areas) as their NDIS Clinical Educator.

Jess is a passionate advocate for people with disability to identify goals important to them and empower them to live their best lives.


Date of recording

October 2023


CPD Hours

1 hour


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Zea Relief banner