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Demystifying AHPRA - complaints, social media, and advertising

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  • Overview

David Gardner is a solicitor who represents health practitioners facing AHPRA complaints, and a former AHPRA manager and investigator. Join us for this essential session tailored to physiotherapists, aimed at breaking down some of the confusion and concern around dealing with AHPRA.

 

Drawing on his unique perspective from both sides of the regulatory process, David will explain AHPRA's complaints and notifications pathway so you know what to expect if a complaint is made against you. He will also unpack AHPRA's social media guidance, helping you understand where the boundaries lie when posting professional and personal content online.

 

The session will cover AHPRA's advertising guidelines and restrictions, including common pitfalls physiotherapists encounter around testimonials, misleading claims, and the use of protected titles. David will share practical strategies for staying compliant while still effectively promoting your practice.

 

This session will equip you with the knowledge to navigate the regulatory landscape with confidence.

 

As part of your registration to this event, you will be given free access to the recording of this presentation. The recording will be available on your cdp4physio dashboard within 6 weeks of the live session.

 

If you need any more information on the topics covered by this webinar, please go to www.ahpd.com.au

 

Presenter

David Gardner is a solicitor with a special interest in health regulation. He began his career in commercial litigation before commencing with AHPRA, where he held a variety of positions including Senior Inspector for criminal prosecutions in NSW and as a manager of large investigative teams in SA and Victoria.

 

A growing concern for how practitioners were dealt with by AHPRA led David to return to private practice, and in 2019 he started his firm Gardner Legal & Regulatory, with the aim of assisting health practitioners to navigate the regulatory space.

 

Over a decade of witnessing of the devastating effects of a notification or complaint can have on practitioners pushed David to seek a more preventative solution. He identified a lack of CPD available for health practitioners on non-clinical topics, in areas where practitioners slipped up regularly. To help meet that unmet need, he launched his education portal, Australian Health Professional Development (AHPD) in October 2024 and now provides both online learning, bespoke workshops and lectures for conferences around Australia.

 

Host

Business, Musculoskeletal and Sports & Exercise National Groups

 

Date of Live Event

22/6/2026

 

CPD Hours

1.0 hour

 

Please note: The content of this Lecture on Demand (LOD) was captured via a recording of a live lecture at the APA premises. Due to the nature of the event and the recording method, this LOD may not have captured some of the questions/comments from live audience. Your purchase of this module indicates your acceptance of this.

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